That's pretty much all I have to say. I've been down since Wednesday evening, and it took dozens of phone calls, multiple trips to their office, and many heated arguments to get them to finally fix it about 10 minutes ago. If there was a decent alternative in my area, I'd have simply switched providers.
Comcast has absolutely the WORST customer service I've ever experienced. Let me put it this way ... I had to go to the Secretary of State (DMV) the other day, and as painful as it was, it was like a vacation in the Fiji Islands compared to dealing with Comcast.
Comcast sucks.
Just when you thought Comcast couldn’t get any worse — it did. No one at Comcast cares at all. Now, when you try to sign in to their Dumbzone email “system”, it adds “comcast.net” to your log in. Big improvement? Not for the user. Where do they find these dunces?
Can you get Wowway in your area? I’m on DSL but friends swear by Wowway.
My only other option is AT&T and may switch, but I’m not thrilled with what they have to offer at this point. It’s frustrating to say the least.
I feel your pain. Same goes up here, somewhere in the Nor’east.